silver4's Diaryland Diary ----------------------------------------------------------------------------------------- yay so i'm on a roll with the positive thought process. i dreaded a patient that i knew was coming in this afternoon, because she was difficult and fussy and didn't want to listen to me last time. i prayed that when we got started, that things would go well and that the work would go smoothly, with no complications. so she was brought back, blah blah, and i'm thinking "okay, god, help me out with this one please... i need this to work out" just because of the feel of it all. the work can be simple and routine, but you have to remember that you aren't just treating a tooth, you're treating a person. so anyways, i get started and everything basically goes smoothly. no discomfort, no reactions, no hitting the pulp. i went slowly and talked through the whole process of everything that i was doing or going to do, what materials i was using, why i was doing this and that, where i was and my whole thought process for her. i repeatedly check on my patients, asking "are you doing okay?" for sensitivity or exhaustion from even just being in the dental chair, and all throughout she was good. not very communicative, it was definitely a one-sided convo for the bulk of it, but then again, that's dentistry at times. so at the end, after i've spoken like crazy and taken my time to get things rolling on her and take care of her, i ask if she has any questions, concerns, etc, and how she's feeling. i raise up the chair and she's says, "i just wanted to say that i felt absolutely nothing, i think you did a wonderful job. i like that you talked to me the whole time and you explained things, i really appreciate it. i've never been to a dentist like you, you are the nicest dentist i've ever been to and i'm going to refer other people to you." i was like a;slkfjasl totally unexpected! this woman was just fussy and difficult the last time i saw her, i was so afraid that she'd snap on me for anything, and she turned out to be absolutely amazing and so grateful and appreciative. i said thank you and felt humbled; i told her that i appreciate her kind words and that it meant a lot to me because i want people to be comfortable with me and to be happy with the results. so i told the rest of the office that she ended up being cool, because everyone was under the impression that she was a bit crazy because of how she acted the last time. she put me in a great mood, and that's how i ended the work day/week. i called her a few hours later to check on how she was feeling and she said she was still good and still numb, so she'd let me know if anything happens. that's about it. made me happy. so there's my happiness for the day, the good part of the work day. pending nothing ends up bothering her, i'd say today was successful. aside from the fact that other than her, i did barely any work. meh. like i'm aware of, it's not really the quantity of the work that i do that's going to make me the person/dentist that i want to be; it's the quality of the relationships that i form with the people i treat. okay i'm starting to sound like a hallmark card or a lifetime channel groupie (which i am). my head hurts because today was long; after work i went to a concert tribute thing for my grandma (jazz singer). good stuff but my eyes are super sore. lots of plans for tomorrow. bring it. good night... 11:33 p.m. - 2011-01-27 ----------------------------------------------------------------------------------------- |
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